Privacy Policy
How we collect, use, and protect your personal information
Last updated: January 2024
Introduction
ridge-yard ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ridge-yard.com and use our services.
We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and applicable state and territory privacy legislation.
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms on our website
- Request a consultation or service
- Subscribe to our communications
- Correspond with us via email
The types of personal information we may collect include:
- Name and contact details (email address, postal address)
- Information about your financial situation that you choose to share
- Service preferences and enquiry details
- Communication history with us
Automatically Collected Information
When you access our website, we may automatically collect certain information about your device and usage patterns, including:
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- IP address (anonymised)
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide requested services
- To schedule and conduct consultations
- To send you information related to services you have expressed interest in
- To improve our website and services
- To comply with legal obligations
Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist us in operating our business (bound by confidentiality agreements)
- When required by law or to respond to legal process
- To protect our rights, property, or safety, or that of others
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws. When personal information is no longer needed, we securely destroy or de-identify it.
Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal obligations)
- Opt out of receiving marketing communications
To exercise these rights, please contact us using the details provided below.
Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use, please see our Cookies Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to make a complaint about how we have handled your personal information, please contact us:
ridge-yard
125 St Georges Terrace
Perth WA 6000
Australia
Email: [email protected]
If you are not satisfied with our response to a complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.